Cboe Email Support Disruption Due to Planned System Upgrade

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Cboe Email Support Disruption Due to Planned System Upgrade

Reference ID: C2025032803

OVERVIEW

Please be advised Cboe will be upgrading its customer support system on Friday, March 28, 2025, from 9:00 p.m. ET to 1:00 a.m. ET. During this upgrade, email communications into Cboe support teams will be unavailable.

We encourage customers to send non-urgent inquires by email once the upgrade has been completed. For urgent matters during this upgrade, please contact the respective support team by phone.

ADDITIONAL INFORMATION

We appreciate your business. Our trading community inspires and drives our purpose of building trusted markets.

Contact Information

Please contact the appropriate group for support or with any questions.

THE EXCHANGE FOR THE WORLD STAGETM
This email, including attachments, may include non-public, proprietary, confidential (which may include personal data) and/or legally privileged information. If you are not an intended recipient or an authorized agent of an intended recipient, any use, dissemination, distribution or copying of the information contained in or transmitted with this email is unauthorized and strictly prohibited. If you have received this email in error, please notify the sender by replying to this message and permanently delete this email, its attachments, and any copies immediately. Cboe Global Markets, Inc. and its affiliated group of companies (“Cboe”) disclaim any liability (a) related to the accuracy, timeliness, and completeness of the information provided and (b) arising as a result of email transmission as the information could be intercepted, corrupted, or may contain viruses. Do not open any potentially corrupted links or attachments. This message should not be construed as a recommendation, advice, solicitation or offer to buy or sell any securities or financial instruments. Unless expressly stated otherwise by an authorized sender, this communication does not bind Cboe in any way. This email, including attachments, may include non-public, proprietary, confidential (which may include personal data) and/or legally privileged information. If you are not an intended recipient or an authorized agent of an intended recipient, any use, dissemination, distribution or copying of the information contained in or transmitted with this email is unauthorized and strictly prohibited. If you have received this email in error, please notify the sender by replying to this message and permanently delete this email, its attachments, and any copies immediately. Cboe Global Markets, Inc. and its affiliated group of companies (“Cboe”) disclaim any liability (a) related to the accuracy, timeliness, and completeness of the information provided and (b) arising as a result of email transmission as the information could be intercepted, corrupted, or may contain viruses. Do not open any potentially corrupted links or attachments. This message should not be construed as a recommendation, advice, solicitation or offer to buy or sell any securities or financial instruments. Unless expressly stated otherwise by an authorized sender, this communication does not bind Cboe in any way.

Cboe Europe First Alert - Web Portal Issue – RESOLVED

Dear Cboe Europe
Participants

Please be advised that Cboe Europe issue impacting logins
into the Cboe Web Portal and web API has now been resolved.

Cboe Europe
regular trading was not impacted during this issue and all systems continue to
operate normally.

Please contact the Trade
Desk or your Account
Manager if you have further questions.  

Trade Desk : Cboe Europe Equities 

T: +44 20 7012 8901 (UK); +31 20 299 6801 (NL)

E: TradeDeskEU@cboe.com |
cboe.com >